Mobile / Live
At bk68, we handle the information you share with us carefully and with clear purpose — from the moment you open an account to every transaction you make using bKash, Nagad or Rocket. This policy explains what we collect, why we collect it, and the choices you have over your own data, subject to your local law and eligible region.
When you register with bk68, we collect the information you enter directly: your name, contact details, and the payment method you choose to link — whether that is bKash, Nagad or Rocket. We also collect technical data generated during your session, such as your device type, browser version and the pages you navigate within our platform. This technical data helps us keep the site working correctly on the mobile browsers our Bangladesh audience uses most. We use your account data to process transactions, verify your identity as required, and respond to any support request you send us. We do not sell your personal data to third parties for their own marketing purposes. Where we share data with service partners — for example, payment processors that handle bKash or Nagad transfers — we share only what is necessary to complete the service you have requested. Retention periods vary by data category. Transaction records linked to bKash, Nagad or Rocket payments are kept as long as is reasonably necessary for account and compliance purposes. You can request a summary of the data we hold on your account by contacting our support team through the route shown on the site. Access and availability depend on your local law and eligible region.
This policy applies specifically to information processed through the bk68 platform, including your account registration, wallet activity and support interactions. It does not govern the data practices of external services you may reach from our pages. Understanding exactly what falls inside and outside this policy helps you make informed decisions about your account.
This policy covers the data you provide when you open or manage your bk68 account — login credentials, profile fields and any updates you make to your contact details or linked wallet method.
Payment records generated through bKash, Nagad or Rocket are within scope. We log the transaction reference, amount and timestamp for your account history. We do not store full wallet credentials on our servers.
Browsing activity within bk68 — the lobby pages you visit, game categories you open and session duration — falls under this policy and is used solely for service improvement and fraud prevention.
Links to external payment gateways, game studio interfaces from providers such as Pragmatic Play or PG Soft, and any off-site pages are outside our control. Their own data policies apply once you leave our platform.
You have a set of practical options when it comes to the data bk68 holds about you. First, you can request a summary of the personal information stored against your account — this includes profile data, contact details and any wallet method you have linked, such as bKash or Nagad. To do this, reach out through the support channel published on the site and identify yourself with your registered account details. If any information we hold is incorrect — a name spelling, a contact number or a linked Rocket wallet reference — you can ask us to correct it. We aim to update records promptly once we have verified the request. You can also ask us to explain why a specific piece of data is held and how long we intend to retain it. Where local law and your eligible region allow it, you may request deletion of certain account data. We will review such requests and respond with what is possible given any legal or operational obligation we are required to meet. All requests are handled through the support route shown on the bk68 site.
Contact support with your account details to request a summary of the personal data we hold. We confirm receipt and provide a response through the same channel you used.
If your profile or wallet reference — whether bKash, Nagad or Rocket — is recorded incorrectly, submit a correction request via support with the right information and we will update it after verification.
Not sure why a particular field is collected or how long it is kept? Ask us directly. We explain the purpose and retention period for any specific data category when you enquire.
For any data concern that does not fit a standard correction or review, our support team is the right starting point. Describe your concern clearly and we will route it to the appropriate internal contact.
If you have a question about how bk68 handles your data, or if you want to exercise any of the rights described in this policy, the routes below are the ones we actually monitor. Use the channel that works best for your device — all three are accessible from a mobile browser without needing a separate app.
Open the chat widget on any bk68 page to reach us directly. Describe your data or privacy concern and our team will confirm next steps. Available through your mobile browser.
Send your privacy request or data question to the support email address published in the bk68 Contact section. Include your registered account identifier so we can locate your records promptly.
The Help section of your signed-in account area contains links to submit a formal data request or report a concern. This is the most direct route for written requests that need a record trail.
bk68 applies consistent data handling practices across all account types. We use cookies to keep your session active while you move between the lobby, your wallet and account settings on a mobile browser — you can manage cookie preferences through your browser settings at any time. Account security relies on the credentials you set at registration; we recommend keeping your login details private and not sharing your bKash or Nagad wallet reference with anyone.
We use session cookies to maintain your login state across the lobby and account pages. Preference and analytics cookies may also be set; your browser controls let you review and manage them at any time without contacting us.
We retain account and transaction data — including records tied to bKash, Nagad or Rocket payments — for the period reasonably required by our operational and legal obligations. You can ask about the retention period for a specific data category through support.
Your account credentials are your responsibility to protect. We do not ask for your full wallet PIN or password through chat or email. If you receive a message requesting those details, treat it as suspicious and contact us to report it.
When this policy changes in a material way, we publish the updated version on the bk68 site. Continuing to use your account after a posted update means you have had the opportunity to review the revised terms.
These are the questions we hear most often about how bk68 handles account data and what options you have. If your question is not covered here, the support routes above are always open.
We collect the details you enter on the registration form — name, contact information and the payment method you choose to link, such as bKash or Nagad. We also collect technical session data like device type and browser to keep the site working correctly on your phone.
We share data only with partners that help us deliver the service — for example, payment processors that handle bKash, Nagad or Rocket transactions. We share only what is necessary for that specific task and do not sell your personal information for external marketing.
Contact our support team through live chat or the support email published on the site. Include your registered account identifier. We will confirm receipt and provide a summary of the personal data held on your account, subject to your local law and eligible region.
Yes. If a detail is recorded incorrectly — such as a name or wallet reference — submit a correction request via support with the accurate information. Deletion requests are reviewed against any legal or operational obligation we must meet before we can act on them.
Transaction records linked to bKash, Nagad or Rocket are kept for as long as is reasonably required for account operation and compliance purposes. You can ask our support team about the retention period for any specific data category in your account.
This policy covers data processed through the bk68 platform itself. Game studio interfaces from providers such as Pragmatic Play or PG Soft operate under their own data practices once data passes to their environment. Check their published policies for details on that data handling.